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Japan eSIM
Korea eSIM
Hong Kong eSIM
Jeko eSIM
Japan eSIM
Korea eSIM
Hong Kong eSIM
Jeko eSIM
Thailand eSIM
Malaysia eSIM
Travel accessories
Thailand eSIM
Malaysia eSIM
Travel accessories

Essential eSIM tips before you travel

Before purchasing, confirm that your phone supports eSIM and complete installation over stable Wi-Fi. Some plans activate only after you reach your destination, so avoid switching them on early.

Knowledge

eSIM Help Center

Installation, troubleshooting, and travel FAQs

From 1 Nov 2026 Japan switches tax-free shopping to pay-first refund-later. Old vs new, 3 departure steps, 90-day deadline, and three ways to lose the whole refund.

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Install the profile before you fly; switch data on arrival to message and ride-hail.

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Install your eSIM before departure; enable data after Narita or Kansai.

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Scan to install, enable on landing—online at Incheon without a SIM swap.

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Install before you fly—go online as soon as you land in KL.

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When people plan overseas data, they often get stuck on

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You are in Japan, but sites show a Hong Kong or Singapore IP—that is not always a problem.

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Check your network and plan status first—do not rush to delete a downloaded eSIM.

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